Right of withdrawal
Information concernant l'exercice du droit de rétractation & modèle de formulaire de rétraction
The consommateur bénéficie d'un droit de rétractation selon les modalités suivantes, à condition que the consommateur soit a personne physique qui conclut a juridique à des fins personnels et que cet acte ne puisse être imputé ni à son activité commerciale ni à son activité professionnelle Dante:
A. Information concernant l'exercice du droit de rétractation
Right of withdrawal
You have the right to withdraw the present without the thunder of the motif in a 30-day period.
Le délai de rétractation expires 30 days après le jour où vous-même, ou un tiers autre que le transporteur et désigné par vous, before physical possession of the dernier lot or de la dernière pièce.
Pour les contracts de fourniture d'un numérique contenu numérique non fourni sur un support matériel, qui sont products et transmis sous forme numérique, le délai de rétractation de 14 (quatorze) jours court à compter de la date de conclusion du contrat.
To exercise the right of retraction, you must notify us (by email, to Black Forest Footwear Technologies GmbH, Eichhalde 43, 79104 Freiburg, Allemagne, E-mail: bonjour@maisonbaum.com) of your decision to retract the present contract au moyen d'une déclaration dénuée d'ambiguïté (par exemple, lettre envoyée par la poste, télécopie ou courrier électronique). You can use the model of formula de rétraction ci-joint, but it is not mandatory.
Pour que le délai de rétractation soit respecté, il suffit que vous transmettiez votre communication relative à l'exercice du droit de rétractation prior to l'expiration du délai de rétractation.
The right to withdraw the application in the same conditions as the ULULE crowdfunding operation. The conditions specific to the operation of crowdfunding ULULE are available at the address below: https://fr.ulule.com/maison-baum/
Effets de rétraction – France et Allemagne
In the case of retraction of your part of the present contract, you will receive rembourserons to the payments received from your part, y compris les fris de livraison (à l'exception des frais douaniers ou supplémentaires découlant du fait que vous avez choisi, le cas échéant, Un mode de livraison autre que le mode moins coûteux de livraison standard proposé par nous) sans retard excessif et, en tout état de cause, au plus tard quatorze jours à compter du jour où nous sommes informés de votre décision de rétractation du présent contrat.
Nous procedures au remboursement en utilisant le même moyen de paiement que celui que you also use for the transaction initiale, so if you convenez expressément d'un moyen différent ; en tout état de cause, ce remboursement n'occasionnera pas de frais pour vous. Nous can differ in the remboursement just like this that nous ayons reçu le bien or just like this que you ayez fourni une preuve d'expédition du bien, the date retenue étant celle du premier de ces faits.
You can return or return to Dirks Fashion Logistik, Allgäuer Straße 35, 87719, Mindelheim, Allemagne, without retarding excess and, in all cases, even after a while before you have communicated your decision to withdraw present contrary. Ce délai est réputé respecté si vous renvoyez le bien avant l'expiration du délai de quatorze jours.
If you are based in France metropolitan or in Allemagne, you will have to pay for the direct delivery of the goods and you will receive a return label on demand.
Your responsibility is not limited to the deprecation of the resulting manipulations in other cells that need to be used to establish the nature, the point, the characteristics and the good functioning of the two.
Effets de rétractation – Reste de l'Union Européenne, Suisse, États-Unis et Monde entier
En cas de rétractation de votre part du présent contrat, nous vous rembourserons tous les paiements reçus de votre part, y compris les frais de livraison (à l'exception des frais douaniers). Les frais supplémentaires découlant de votre choix d'un mode de livraison autre que le mode moins coûteux de livraison standard proposé par nous) ne seront pas à notre charge. Without retard excess if, en tout état de cause, au plus tard quatorze jours à compter du jour où nous sommes informés de votre décision de rétractation du présent contrat, nous procéderons au remboursement en utilisant le même moyen de paiement que celui que vous aurez utilisé For the initial transaction, you will receive a different expressive message. En tout état de cause, ce remboursement n'occasionnera pas de frais pour vous. Nous can differ in the remboursement just like this that nous ayons reçu le bien or just like this que you ayez fourni une preuve d'expédition du bien, the date retenue étant celle du premier de ces faits.
You can return to Dirks Fashion Logistik , Allgäuer Straße 35 , 87719 , Mindelheim , Allemagne without retarding excess and, in all cases, after a few days that you will also communicate your decision to withdraw the present contrary. Ce délai est réputé respecté si vous renvoyez le bien avant l'expiration du délai de quatorze jours.
You should prendre en charge les frais directs de renvoi du bien.
Your responsabilité n'est engagée qu'à l'égard de la dépréciation du bien résultant de manipulations autres que cells nécessaires pour établir la nature, les characteristics et le bon fonctionnement de ce bien.
General remarks
Merci d'éviter tout endommagement et toute contamination de la marchandise. Now you have the opportunity to return the goods to the box with original shoes, as well as the four accessories (c'est-à-dire les deux jeux de bride et le pochon de protection) et l'ensemble des composants d' emballage. You can use it to ensure protection for transport. If you don't have access to the box with original shoes, thank you for choosing an adequate packaging to guarantee sufficient protection against damage during transport. You should know that the general remarks are not in the same condition for the exercise of the right retraction.
NOUS NE REPRENDRONS QU'UN PRODUIT COMPLET COMPORTANT LA PAIR OF CHAUSSURES JAMAIS PORTEE AVEC SES ACCESSOIRES D'ORIGINE BIEN POSITIONNES DANS UNE BOITE A CHAUSSURE APPROPRIEE.
B. Modèle de Formulaire de Rétractation
You can complete and re-use the present unique formula so that you can withdraw the contract.
Attention de
Black Forest Footwear Technologies GmbH
Oberwallstrasse 6
10117 BERLIN
Germany
Email: bonjour@maisonbaum.com
You are notified of the presence of the contrast portant on the delivery of two ci-dessous:
_______________________________________________________
Commandé le ____________ / reçu le __________________
________________________________________________________
Name of the consumer
______________________________________________________
Consumer address
______________________________________________________
Signature du/des consommateur(s) (uniquement in cas de notification sur papier)
_________________________
Date
Instructions for cancellation & cancellation form
Consumers, ie any individual acting for purposes which are wholly or mainly outside those individual's trade, business, craft or profession, are entitled to cancel any contract on the following conditions:
A. Instructions for cancellation
Right to cancel
You have the right to cancel this contract within 30 days without giving any reason.
The cancellation period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us (Black Forest Footwear Technologies GmbH, Eichhalde 43, 79104 Freiburg, Germany, E-mail: bonjour@maisonbaum.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
This right to cancel does not apply under the same conditions to the ULULE crowdfunding operation. Conditions specific to the ULULE crowdfunding operation are available at https://www.ulule.com/maison-baum/
Effects of cancellation - France and Germany
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs incurred if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or to Dirks Fashion Logistik , Allgäuer Straße 35 , 87719 , Mindelheim , Germany, without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We only bear the costs for direct (first) returns for customers from France or Germany.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to verify the nature, fitting, quality characteristics and functioning of the goods.
Effects of cancellation - Rest of European Union, Switzerland, USA and rest of the world
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs incurred if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than seven days after the day on which we are informed about your decision to cancel this contract. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or to Dirks Fashion Logistik , Allgäuer Straße 35 , 87719 , Mindelheim , Germany , without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to verify the nature, fitting, quality characteristics and functioning of the goods.
General information
Please prevent damage to and contamination of the goods. Please return the goods, if possible, in the original shoe box, but under all circumstances with all accessories (meaning the sets of straps and the dust bag) and all packaging components. Please use protective outer packaging. If you are no longer in possession of the original shoe box, please use suitable packaging.
WE WILL ONLY TAKE BACK A COMPLETE PRODUCT WITH THE PAIR OF SHOES NEVER WORN WITH ITS ORIGINAL ACCESSORIES WELL POSITIONED IN THE APPROPRIATE SHOE BOX.
B. Cancellation form
If you wish to cancel this contract, please complete and submit only this form.
Black Forest Footwear Technologies GmbH
Oberwallstrasse 6
10117 BERLIN
Germany
Email: bonjour@maisonbaum.com
I hereby give notice that I cancel my contract of sale of the following goods,
_______________________________________________________
_______________________________________________________
Ordered on ____________ / received on __________________
________________________________________________________
Name of consumer(s)
________________________________________________________
Address of consumer(s)
________________________________________________________
Signature of consumer(s) (only if this form is notified on paper)
_________________________
Date
Cancellation policy & cancellation form
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:
A. Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The cancellation period shall be 30 days from the day on which you or a third party other than the carrier designated by you takes possession of the last good.
To exercise your right of withdrawal, you must inform us (Black Forest Footwear Technologies GmbH, Eichhalde 43, 79104 Freiburg, Germany, email: bonjour@maisonbaum.com) by means of a clear statement (email or letter sent by post) of your decision to withdraw from this contract.
You can use the attached model cancellation form for this purpose, although this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
This right of withdrawal only applies to direct customers of our online shop. For customers of our Ulule campaign, the withdrawal conditions of https://www.ulule.com/maison-baum/ apply.
Consequences of revocation – Germany and France
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to Dirks Fashion Logistik , Allgäuer Straße 35 , 87719 , Mindelheim , Germany promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
For customers residing in Germany or France, we will cover the direct costs of returning the goods. We will send you a return label on request (see satisfaction guarantee).
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, fit, properties and functioning.
Consequences of revocation – Rest of the European Union and Switzerland, USA and rest of the world
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to Dirks Fashion Logistik , Allgäuer Straße 35 , 87719 , Mindelheim , Germany promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
Customers residing outside Germany and France bear the direct costs of returning the goods themselves.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, fit, properties and functioning.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to consumers who, at the time the contract is concluded, are not members of a member state of the European Union and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.
General information
1) Please avoid damaging or contaminating the goods. Please send the goods back to us in their original packaging with all accessories (especially the ankle straps and shoe bag supplied) and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2) Please do not send the goods back to us freight collect.
3) Please note that the above points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Cancellation form
If you wish to withdraw from the contract, please fill out this form by email or in writing and send it to:
Black Forest Footwear Technologies GmbH
Oberwallstrasse 6
10117 Berlin
Germany
Email: bonjour@maisonbaum.com
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods
_______________________________________________________
_______________________________________________________
Ordered on ____________ / received on (if applicable) __________________
______________________________________________________
Name of consumer(s)
______________________________________________________
Address of the consumer(s)
______________________________________________________
Signature of the consumer(s) (only if notification is on paper)
_________________________
Date